Privacy Policy

This privacy policy explains how Keyworx Autokeys (“we”, “us”) collects and uses your personal data when you contact us or use our services. We are the data controller for the information you provide.

What we collect

When you call us, message us or complete a form on this website, we may collect your name, telephone number, email address, vehicle registration and details of the help you need. If you become a customer, we also keep records relating to the work carried out and payment.

How we use it

We use your information to respond to your enquiry, provide a quote, carry out the work you ask us to, confirm vehicle ownership where required, take payment and keep proper business records. Our lawful bases are the performance of a contract with you and our legitimate interest in running and protecting our business.

Who we share it with

We do not sell your data. We share it only with trusted providers who help us operate — for example our email and form provider, and our payment and accounting services — and only as far as needed to deliver our service. We may disclose information where the law requires it.

How long we keep it

We keep enquiry information only as long as needed to deal with your request, and customer and financial records for as long as required by law and good accounting practice.

Your rights

You have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to or restrict its use. To make a request, or if you have any concerns, contact us at info@keyworx.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

This website may use cookies and similar technologies to make the site work and to understand how it is used. You can control cookies through your browser settings.

Contact

For any privacy question, email info@keyworx.co.uk or call 0333 772 1846.